GBP Metrics
Google Business Profile interaction analytics — All branches · May 2026
Total Impressions
Search + Maps combined
Discovery Search
68.1% of impressions
Direct Search
31.9% of impressions
Call Actions
5.1% action rate
Direction Requests
8.8% action rate
Website Clicks
15.4% action rate
Messages
1.1% action rate
Total Customer Actions
30.4% total action rate
Customer Action Trend
Calls, directions, website clicks & messages — 12 weeks
Search Type Breakdown
Discovery vs Direct impressions
Found via category/product query
Searched brand name directly
High discovery ratio (68%) indicates strong organic local reach. Target is >65%.
Hourly Call Distribution
Inbound call volume by day and hour — last 4 weeks avg
Peak Window
Thu–Fri, 14:00–16:00
Quietest Window
Sun, 00:00–08:00
Weekend Share
28% of weekly volume
Post Performance
GBP post engagement — last 30 days
| Post | Branch | Type | Views | Clicks | CTR | Trend |
|---|---|---|---|---|---|---|
| Promo Akhir Bulan — Diskon 20%20 May 2026 | Palmerah | Offer | 1,240 | 186 | 15% | |
| Jam Operasional Hari Libur18 May 2026 | Grogol | Update | 890 | 67 | 7.5% | |
| Layanan Baru: Konsultasi Online15 May 2026 | Cengkareng | Product | 2,140 | 312 | 14.6% | |
| Event Komunitas — Sabtu 24 Mei12 May 2026 | Kalideres | Event | 680 | 44 | 6.5% | |
| Tips Perawatan Rutin08 May 2026 | Kembangan | Update | 420 | 28 | 6.7% | — |
Profile Attribute Completeness
Weighted completeness across all branches — 14 attributes tracked
Overall Score